Services You can Trust
Condo/COOP Board Services
Customize your services to meet your specific needs.
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24 HOUR Concierge
Our 24-hour emergency maintenance service is provided to ensure live help when you need it most.
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Online Owner Portal
Our technology allows you to stay informed from any device. Timely insights into performance and finances, along with quick access to important documents, work orders, and reports.
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Bi- Annual Meeting Attendance
We can help your board perform the obligations necessities in your governing documents.
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Resale Documentation
We help selling units provide the necessary documentation prescribed by that states mandatory disclosure law.
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Bi-Annual Condo Inspections
Maximizing profit is a careful combination of preventative and prescriptive maintenance. We believe in preventative care if and when it will benefit our clients in the long run. Our bi-annual inspections will allow your condo to prepare for the future.
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Negotiate & Oversee Service Contracts
We vet and oversee all service providers to make sure they are doing their very best for you. We will help you spot overpriced estimates and regularly switch out contractors or services who are underperforming or overcharging.
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Fast Payments & Contributions
Quickly receive payments with secure with multi-factor authentication, or directly send funds for emergency maintenance repairs, renovations, or reserves.
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Navigating Litigation
Rest assured that our management team and legal representation will attend all court hearings to resolve pending actions or files for action. We protect our owners by planning appropriately for future concerns, and reacting swiftly when issues arise.
We also provide additional services for your convenience:
- Maintaining Proper Licenses for C of O, FHA, VA
- Acquiring & Maintaining Business Licenses
- Elevator Certification
- Fire Inspection
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Required Filings
We never miss a date and make sure all reports, forms, and returns are prepared and submitted as required by each state’s law.
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Record Storage
As owners move in and out, and condo boards change hands, it’s good to have one place where all of the institutional knowledge is stored. We provide both cloud based and hard record backups for your legal, tax, or building specific needs. The current board will be able to access your building’s necessary historical documentation online at any time.
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Annual and Future Maintenance Scheduling
We help create a searchable maintenance schedule to mitigate your risk and maximize the life of your investment.
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Collections
We offer auto pay and online payment to all residents to make payments easier for everyone. Your bottom line is our biggest priority; every negative balance is attended to.
We handle:
- Fees; Notification, Collection, Accounting
- Customizable Late Fee Policies, Late Notices, Delinquent Account Management
- Notices of Fee Increase
- Free Direct Deposits
- Free E-Payment (utilized by over 50% of our residents)
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Financial Management
TDW keeps a CPA on staff to allow us to customize your financial statements and make sure you can get the reporting that you need. These reports are available online or by mail. Go through your annual budget or 5-10 year future projections. These customizable statements include but are not limited to:
- Monthly Statement of All Delinquent Accounts
- Balance Sheet
- Income Statement
- Budget Comparison/ cash flow analysis
- General Ledger
- Copies of all Invoices Paid
- Aged Receivables Report
- Copies of Reconciled Bank Statements
Contact
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